Frequently Asked Questions

No answer for “”

Try a shorter word — or ask us and we’ll answer within one business day.

Contact us

Orders & shipping

How fast do orders ship?

Ships fast. Orders process within 24-48 hours and typically go out the next business day. No shipping on weekends or holidays.

What does shipping cost?

Free on Continental US orders over $150. $9.95 flat rate under $150. Ships fast.

Do you ship internationally?

Yes, we ship fast to 190+ countries. Duties and taxes are charged at checkout. In most cases there's nothing extra to pay when your order arrives.

My tracking says delivered but I don't have the package

Once tracking shows delivered to your address, the order is considered fulfilled. In an apartment or multi-unit building, check with building staff or the shared mail area first. That's where most of them turn up.

Still missing? Contact us with your order number and we'll help you sort out next steps.

Product

What's the difference between Open Sole and Closed Sole?

Open Sole: heel open, mid-foot vent, true barefoot feel.

Closed Sole: full coverage under the foot, heel included.

Same grip on both. The only difference is how they feel. Toes stay fully exposed either way. Both are $74.

Open vs Closed: full comparison

Which style is better for reformer?

Either. Both soles perform identically on the Reformer, Cadillac Reformer, and Megaformer, and across Lagree, barre, and mat Pilates: same grip, same stability. Pick by feel: open heel and true barefoot feel (Open) or heel included (Closed).

Do they really not slip?

Full contact 360° grip across the underfoot, not silicone dots like a grip sock. It runs right to the edges, so you stay locked in through holds, transitions, and balance work.

No sliding. No resets.

What workouts are they designed for?

Pilates and barre: reformer, Cadillac reformer, Megaformer, Lagree, Classical Pilates, barre, and mat. One 360° grip system across all of it. Some people also love them for TRX and yoga on and off the mat, and many wear them to hot Pilates and hot yoga with a thin sock if they sweat a lot.

Also great for weight lifting, outdoor volleyball, martial arts, barefoot running, outdoor yoga, and resortwear. Anywhere you'd go barefoot.

Will they make my feet hot or sweaty?

The opposite, in most cases. Toes stay fully exposed and the material is lightweight, so air circulates and they stay cooler than grip socks that wrap the whole foot. Open Sole adds an open heel and a mid-foot vent.

For hot yoga specifically, a thin full sock works like a towel. It absorbs the extra sweat without affecting grip.

What surfaces do they work on?

All standard studio surfaces: reformer carriages, Megaformer platforms, wood floors, rubber mats, and yoga mats. Outdoors they hold on grass and pavement.

Wet tile, wet stone, and other slick floors are inherently slippery for any footwear. Always check the surface before you trust it.

Can I wear them barefoot or with a sock?

Both. They're designed for bare feet, and many people love that direct connection to the surface. Many others wear a thin sock underneath to cover their toes, stay warm, or soak up sweat in a hot class. Your practice, your call.

What are Performance Skins made of?

A proprietary grip material. Skin safe. No latex. No silicone. Made in the USA.

The surface is non-porous, so sweat sits on it rather than soaking in the way it does with fabric.

Why $74 when grip socks are $20?

Because you buy them once. Grip socks run $18-28 a pair and lose their grip after six to eight washes, so most people go through 8-12 pairs a year: $144 to $336, every year.

Barreletics is $74 once. The grip is built into the sole, so it doesn't wash out. Buy 2 or more and save 10% with code SAVE2, applied at checkout. Shop Pay splits a pair into 4 interest-free payments of $18.50.

Fit & sizing

What size should I get, and how should they fit?

Order your regular shoe size. They should feel snug, like a second skin, and there's no break-in period: how they feel on day one is how they feel. Narrow or wide feet can change your size, so check the size chart. Want a personal recommendation? Send us your usual shoe size.

What if I'm between sizes?

Width decides. Don't just round up.

Wide feet often size up. Narrow feet often size down. Find your fit in the size guide.

Color helps fine-tune. Black and Light Grey are the most forgiving for wider feet. Dark Grey, Hot Coral, and Blue run slightly snugger.

Do certain colors fit differently?

Slightly. Dark Grey, Hot Coral, and Blue run a little snugger. Black and Light Grey are the most forgiving, especially for wider feet.

Mine feel too tight, or too loose

Too tight, or pressure on your toes: the size is likely too small. Move up one size.

Too loose, or shifting as you move: likely too large. Move down one size. Already in our smallest size? A thin sock underneath gives you a snugger fit without affecting grip.

A size exchange is free and usually faster than a refund.

I have narrow feet. Any tips?

Narrow feet often size down. Check the size guide, and consider Dark Grey, Hot Coral, or Blue. They run snugger than Black or Light Grey.

Plenty of customers with narrow feet also wear a thin toeless or individual-toe sock underneath for extra security. You keep full grip either way.

Care & durability

How do I clean my Performance Skins?

Wash with warm soapy water and dry in seconds. That's it.

How long do they take to dry?

Seconds. Sweat and water sit on the surface instead of soaking in, so there's nothing to wait on.

How should I put them on and take them off?

Pull from the top of the foot, not the straps. Pulling the straps puts stress on the attachment points and shortens the life of the pair.

How long do Performance Skins last?

Like any footwear, it comes down to how and where you wear them. The grip is part of the sole itself, so it lasts as long as the shoe does. Normal wear isn't covered by warranty; manufacturing defects are (90 days). Details on Help.

How long do Outdoor Performance Skins last?

They wear well outdoors and when you travel. How long they last depends on how and where you wear them, like any footwear. They're made to protect your feet on soft or wet surfaces like sand, paddleboards and boat decks, and they'll wear faster with long distances on pavement or trails. Because the grip is built into the sole, it lasts for the life of the shoe. Around pools, check whether the surface is naturally slippery first. Normal wear isn't a defect; our 90-day warranty covers manufacturing defects. See warranty.

Will the grip wear off over time?

The grip isn't a coating or a pattern of dots. It's built into the sole, so it lasts as long as the shoe does. How long that is depends on how often and where you wear them.

Do they lose shape after many uses?

No. The structured sole holds its shape. It doesn't stretch out the way fabric grip socks do.

Policies

How do returns, exchanges, and the warranty work?

Return or exchange within 30 days. Every pair also carries a 90-day warranty against manufacturing defects. Everything you need is on our returns page.

How do international warranty claims work?

Send us a photo of the defect. If it’s approved, the customer covers shipping and duties on the replacement, no need to ship the original pair back internationally.

Still have questions?

Get in touch.

Sizing, orders, or claims? Contact us with your order number and we'll get back within 24-48 hours.

Contact Us